100% Money Back Guarantee
We agree to accept both personal and company responsibility for your 100% complete satisfaction with the operation of the equipment provided by us and paid for by you. During the first year, if you are dissatisfied with the operation of the equipment we have installed, we will promptly correct the problem. After we have corrected the problem, if the equipment is still not operating properly according to the manufacturers standards, and the manufacturer’s representative has verified its failure and no other alternative is available, upon your written request we will remove the system and refund 100% of the money paid for the system. The guarantee only applies to complete systems (such as a furnace, evaporator coil, and condenser) installed on the same date, along with any recommended duct system upgrades, and does not apply to any partial system installation.
Better Than We Found It Guarantee
One of homeowner’s greatest fears is that a contractor who works in their home will make a mess or destroy it. We, at Wall To Wall Air Conditioning, Heating and Plumbing, want to ease your fears by providing the highest quality in service and installation. We guarantee that we will leave your home BETTER than we found it or we will pay a maid service to come to your home and clean it in its entirety. We are that confident. (All we ask is that you notify our office of your dissatisfaction the same day that the installation was completed in your home).
Installation Workmanship Guarantee
Our installation technicians are factory trained and Nate certified, have undergone extensive pre-employment criminal background checks and participate in random drug testing. They’ll care for your home and complete the job with speed and precision. They wear booties (floor savers), clean up when they are finished, and take personal responsibility for your complete satisfaction. They will not smoke or swear in your home or anywhere on your property. They are polite and courteous. If when they have finished in your home, they have not performed in accordance with these high standards, we’ll include an additional visit at no charge. (All we ask is that you notify our office of your dissatisfaction the same day that the installation was completed.)
Licensed and Insured
We, at Wall To Wall Air Conditioning, Heating and Plumbing are licensed and insured, including workman’s comp. We do all the work ourselves, and do not subcontract. So you can rest assured knowing the same technicians that install the equipment are the same ones who will continue working on it.